Shipping & Returns
Parcels are generally shipped within 2 days after receipt of payment. They are sent via Colissimo or Chronopost-DPD with a tracking number and delivered against signature. Parcels may also be shipped via a pallet truck network. Only Colissimo and Chronopost delivery methods offer online parcel tracking.
Shipping fees include handling and packaging costs as well as postage. Handling fees are fixed, while transport fees vary depending on the total weight of the parcel. We recommend that you group all your items in a single order. We cannot combine two separate orders, and shipping fees will apply to each of them. Your parcel is shipped at your own risk, but special care is taken with fragile items.
Box sizes are appropriate, and your items are properly protected.